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Testimonials

testimonial

"I've never received anything but the best service and honest advice"

“I've been a customer of Shannon and Andrews for the past 8 years. In that time I've never received anything but the best service and honest advice. It's often I'll go for an eye test and be told I'm fine and I always know the guys put my outcome ahead of their own interests. In a sea of big brands suffocating small business this is a truly locally owned and operated, family business that is definitely worth supporting.“



- Ben Carter | May 2017

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"I definitely will be back!"

“So happy about my new pair of glasses.
Shannon picked the perfect frame for me straight away - usually I can never decided on my own.
And the best thing was, I could collect them the next day.
Great personal and fast service - I definitely will be back!“




- Angela Winkler | March 2017

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"I felt completely at home and thoroughly looked after"

“I wouldn't trust my eye sight to anyone else after having seen by Shannon recently. I required further testing and Shannon had me seen to right away. All my questions were answered and I felt completely at home and thoroughly looked after. I can't speak highly enough of the service I received.“



- Anna Davidson | December 2016

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"An extremely friendly and professional establishment"

“Passing through town we only used the reviews to make our choice. How right they were. An extremely friendly and professional establishment. We arrived on Wednesday, got booked in for Thursday and got our glasses on Friday. What service. The testing was very thorough and our glasses were reasonably priced. I would thoroughly recommend them!“



- steve McDONALD | 2015

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"It was such a calming experience in their new premises"

“I have found it daunting getting my eyes tested it's so confusing for the older person, that was up until now. The team at Outlook Eye Centre made me feel so special. They went out of their way to make sure I chose the correct frames for my face. It was such a calming experience in their new premises, thank you Shannon and Andrew for the wonderful service.“



- Cheryl Anderson | 2015

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"I was pleasantly surprised that I saved money"

“Thank you Shannon and Andrew for the wonderful service I received upon my first visit to you. You made choosing frames very easy and I was pleasantly surprised that I saved money over going to Specsavers last time.“



- Pamela Winter | 2015

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"I won't go anywhere else for anything to do with my or any of my families eye needs"

“Shannon and Andrew and the Outlook Eye Centre are the best place you could ever want to go to get your eyes looked after. Shannon is very particular with her testing and prognosis of your eyes and Andrew is fantastic at helping you get the right frames for your lenses and fitting them to your face. They are extremely friendly and have the best customer service in town. I won't go anywhere else for anything to do with my or any of my families eye needs. Thanks Outlook Eye Centre :)“



- Leesa Pailthorpe | 2014

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"Happy, friendly team that offer the best range of frames and sunglasses"

“Happy, friendly team that offer the best range of frames and sunglasses in Toowoomba for sure! I've been going here since they opened and I tell all my friends and they all come back to me with positive comments and cool glasses. Just a really genuine owner operated business that you should support. “



- Amy Bowe | 2014

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"a really great experience and I'm really pleased"

“I went for my eye check-up with Andrew after hearing good things from a friend about Outlook. Have to say, a really great experience and I'm really pleased with my prescription and my frames. Be back for a new pair in a year or two!“



- Paul Sargaison | 2014

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"If you need glasses, go here. Simple! "

“It's so refreshing to find an optometrist that has that local, owner operator service. I always thought the 'big' players in the industry were the way to go but I was wrong. the frame selection and prices here are the best and really the service is the reason I'm reviewing. If you need glasses, go here. Simple! “



- Jessica Igini | 2014

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"Shannon had me in the perfect frames in no time at all"

“After trying just about every optometrist in Toowoomba I finally found Outlook. I'm pretty picky when it comes to the frames I like and value fro money. I found that a lot of the clinics in Toowoomba were a bit outdated and overpriced. Shannon had me in the perfect frames in no time at all (normally it takes a good hour!) and I was able to pick them up much sooner than I've ever had as as well. These are all great things but the reason for me wanting to share here was I sat on my frames only a week later and much to my delight Andrew was able to fix them that day! Any other time I've done this before I've had to had then sent to Brisbane and it takes days. Keep up the great work Shannon and Andrew! “



- Don Blake | 2014

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"Much cheaper and personal"

“I've always found it hard to choose the right frames for my face. I was amazed when after my eye test and new prescription that Shannon picked out 5 options and was spot on and I've never been happier! Much cheaper and personal than larger operations but still with a great range and service. I highly recommend!“



- Sarah Henderson | 2013

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