Frequently Asked Questions
There are many vision and in fact life-threatening diseases that don’t cause any symptoms until it is too late to treat them. A regular eye examination will identify many of these conditions while they are still treatable and preserve your vision and perhaps your life for many years to come. It is also a great idea to have a regular check up to make sure that your vision and eye health is functioning at the very best it can be for your day to day activities.
Many tests can be performed without eye drops. However, in some cases, it may be necessary to use drops to dilate your pupils to more accurately assess the health of the back of your eyes. These drops may leave your vision a little blurry and sensitive to light so it is recommended that you wear sunglasses and perhaps have someone with you who can drive you home.
Sometimes we need to use special drops in your child’s eyes which help us to get a more thorough understanding of their vision and focussing.
We also use a local anaesthetic drop to assist in the measurement of the pressure in the eye.
We recommend that using a special optical cleaning spray and cloth is the safest way to clean your glasses. We do often use soft tissues to dry our lenses. It is better not to use any chemicals on your glasses. Please feel free to bring your glasses to us at any time to have them cleaned.
Yes, we are open on Saturdays by appointment only.
We accept payment by Visa, Mastercard, Cash and Cheque. We also offer Afterpay and Humm. We are sorry we don’t accept Diners Club or American Express.
Whilst reading in dim light won’t damage your eyes, it may cause annoying symptoms such are eyestrain, tired eyes and headaches. Good lighting and an up to date pair of glasses can prevent eyestrain. The best lighting is a bright bulb positioned above and slightly behind your head, making sure that you don’t cast a shadow on what you are reading.
We recommend that you make an appointment with Shannon as soon as possible as we have the appropriate equipment to thoroughly examine your eye and remove any foreign body lodged in it. We are also able to prescribe the appropriate treatment after removal of the foreign body.
We would love to be able to provide our services to not only yourself, but anyone you know who you feel would benefit from the eye care we provide. Who among your friends and family do you think would benefit from what we have to offer?
If you feel that you know someone who would, we would be very happy to meet them, and pass on to them the eye care expertise that we have shown you. Please feel free to take some business cards as a means of introduction, and a reference for your family and friends to contact us. We are always more than happy to answer any questions that either yourself or your friends may have regarding their eyes or the services we provide. We are extremely thankful for your referrals, and assure you that we will most definitely deliver the same level of service to your family and friends that we have to you.
If you ever have concerns about your baby’s eyes it is always important to have this checked, as early detection will normally offer a better prognosis. If you are aware of a family history of eye problems (such as a turned or lazy eye), or if your baby was born premature, they may be at more risk of developing eye problems. Some reasons to have your baby’s eyes examined can include, but is not limited to:
- Eyes appearing crossed
- One or both eyes turn in or out
- Irregular-shaped or unequal-sized pupils
- Not being able to track or move both eyes in the same direction, at the same time
- The pupil looks white
- Eyes appear to “jiggle” or do not appear to keep still
- Droopy eyelid
- Discharge or red eyes.
For most people who wear glasses full-time, there is a viable contact lens option. People choose contact lenses over glasses for lots of reasons. Often, contact lenses are a better option for sport and some occupations or hobbies and interests. People with high prescriptions or a big difference in prescription between the two eyes will often get better vision with contact lenses than with glasses. Most people wearing contact lenses just prefer the look of contacts to wearing glasses.